If u are going to open a new account with Sure Trader read this..........
First of all , they charge commission fee of $4.95 plus some other 3 kinds of fees. Trade 1 , Trade 2 and Trade 3.So if u buy more quantity , it will be more fee. There is $0.003 route fee. If u will buy 10,000 or more shares , there will be lot of fees.
Here is main thing. They also charge for partial fill orders. If your order will execute in 2 transactions then two times $4.95 . To get your money back , you need to chat with them and tell them. Its waste o time.
Also their execution is very poor. Yesterday they filled my order of to sell 500 shares of $CERE in 2 transactions. First they filled only 1 share. Then it didn't filled my 499 shares at same price even if the current market price was same as my selling price. So i canceled that order which was pending for 499 shares and placed a new order and it got filled. Now they charged me $25 commission fee for first execution of selling 1 share. (As per their rule ,For any transaction where the total value is less than $35, a commission fee of $25 will be applied.) And they also charged me $4.95 for second execution.
I chated with a guy in Livechat and he said he cant reimburse. It will be counted 2 separate orders.
So guys be careful , find other broker. They have terrible execution , too many hidden fees, platform fees , bad chat service.
I use TD Almeritrade and I'm over them. I will be switching to Etrade.
Suretrader is total garbage. I had issues like these and even a few that were worse. I was not able to recover all of the fees but I did get some back before I left. I only trade with etrade now.
Use "all or none" orders. It forces them to deliver your position in one transaction, or not
@KylanHodson I will check it. Thanks. Meanwhile i am transfering to E Trade.
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