xbows

@Turbobob Have you ever experienced a failure to close a position using a limit order in SureTrader/Das Trader? Today I was in LFIN and tried to enter a sell limit order for $22 to sell some shares to lock in a nice profit. The order rejected, with the message "No Cross Trade [1265]. I tried it twice, and finally entered a market order to close my position. Made 28% so no complaints, but I really wanted to hold some in case it pushed higher...which it did. Anyway, have you ever seen this error when trying to use a limit order to sell shares on a stock that is under restriction, with SureTrader?

Turbobob
Turbobob Dec 15, 17 3:05 PM

I have not seen that messge before. But once in awhile I have had trouble with an order. Normally, I just close the program and re-start and it resets itself and is back to normal. But, there is no doubt it is very frightening when you are in a position and cannot exit.

xbows
xbows Dec 15, 17 3:08 PM

You're telling me! I've reached out to them and hopefully will get a good answer.

xbows
xbows Dec 15, 17 4:18 PM

They claim the sell orders were rejected due to a route disconnection, and the only thing to do is keep trying to sell and contact the trade desk immediately.

Turbobob
2
Turbobob Dec 15, 17 4:30 PM

That is one of the problems with any of these companies located in the Bahamas is that the communication to the mainland is not always reliable. But at least your market order worked. But each broker has their own clitches. I think it was e-trade or one of the big names that was down for a few hours the other day in the middle of trading.

Join now or log in to leave a comment